21st Century Accounting Technical Notes
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System,
Conversion,
Printing,
Bank Reconciliation,
General Ledger,
Financial Reports,
Receivables,
Payables,
Payroll,
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for Technical Notes that are specific to each area. |
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Click the Technical Note Number for details. |
Number
|
Description |
Fix |
System
|
90001 |
How do I back up and restore company data with the 21st Century Accounting
Backup/Restore commands?
|
NA |
90003 |
How do I FTP a backup of my data to 21st Century Accounting Software?
|
NA |
90005 |
How can I create a nice-looking electronic 21st Century Accounting
report that I can send to clients by email? Answer: Get a PDF writer.
|
NA |
90006 |
How do I record the purchase, distribution
to stores, and sale of inventory items in order to track
the value of my inventory?
|
NA |
80008 |
Users can set "Implied decimal in currency" option in System/User IDs
to type cents without entering the decimal character (just like in BPI). |
NA |
80017 |
21st Century Accounting data entry and report preview windows
are too big for my screen.
|
NA |
80022 |
Customer reports that file opens that begins with these lines:
"WARNING: Your version of Windows has a problem that disables the
ability of 21st Century Accounting to work properly in a network environment."
|
NA |
80036 |
Harmless internal error: "Formula field is being held: <x>,
Count = <y>" in drill down from report Preview window.
|
NA |
80042 |
User tries to preview a report and gets the following error: "Error:
encountered error while setting up report properties.
DocumentProperties reported 124 error."
|
NA |
80055 |
User receives message "Error: Unable to set up report ...
failed to create CDO32 object for table 'chk' (or 'arij'
or 'brec')... Unable to register cdo32".
|
NA |
80056 |
Printing 21st Century Accounting reports from workstations on a LAN, user receives
"Btrieve error: I/O error" from all workstations due to embedded blank in path.
|
NA |
80058 |
After installing and running Version 2.0 of 21st Century Accounting,
a Win95 or Win98 machine hangs when you shut down the computer.
|
NA |
80059 |
After installing Version 2.0 of 21st Century Accounting, a Win95 or Win98 computer pops up
the Dial-Up Networking connection dialog whenever I select a company
on a different computer.
|
NA |
80063 |
After installing 21st Century Accounting Version 2.0, when user tries to run 21st Century Accounting they
get an error stating that "W3BTRV7.DLL" could not be found.
|
|
80064 |
After installing 21st Century Accounting Version 2.0, a DOS application that uses
Btrieve can no longer access its data files. Common error
status is 20.
|
NA |
80073 |
Some Win98 users' problems are solved by running MSCONFIG
and turning off some programs that Windows loads when you start up.
|
NA |
80075 |
Where can I get Windows training and tips for new users?
|
NA |
80079 |
How do I move 21st Century Accounting to a new computer?
|
NA |
80080 |
How do I reinstall 21st Century Accounting?
|
NA |
Data Conversion
|
|
Converting data from BPI: Print invoices before converting to 21st Century Accounting.
|
NA |
80001 |
The data conversion from BPI Accounting to 21st Century Accounting appears
to be hung up. |
NA |
80014 |
What happens to my BPI data when I convert it to 21st Century Accounting?
|
NA |
80023 |
After converting from BPI, my chart of accounts (COA) in 21st Century Accounting
does not match the COA in BPI.
|
NA |
80046 |
Canadian customer reports a crash or fatal error during
conversion of BPI data.
|
NA |
80092 |
How do I convert BPI Payroll to 21st Century Accounting? How do I print the
BPI Employee Complete Information report to disk?
|
NA |
Printing
|
80011 |
There's only one check form in each form type in Preferences.
How do I customize the check for all three kinds of checks
(Payroll, Payables, and Disbursements)?
|
NA |
80012 |
Users with tractor printers including Okidata ML18 Turbo,
Epson F100+ have problems printing financial reports.
|
NA |
80018 |
Long customer, vendor, and payee names wrap and overprint the next line
on certain printers.
|
CRW |
80020 |
How do I print checks in 21st Century Accounting with an approved MICR bank code?
|
NA |
80021 |
The Print button on the report Selection options window is always dim.
|
NA |
80057 |
On certain Laser and ink jet printers, dates in the Windows format MM/DD/YYYY
are not printing the first character of the date on statements.
|
|
80067 |
What are printer manufacturer Web sites where I can go to download
the latest printer drivers?
|
NA |
80069 |
What forms (checks, invoices, and statements) does 21st Century
Accounting support?
|
NA |
80083 |
How do I collate copies of forms such as checks?
|
NA |
80031 |
Windows 3.1: How do I change the printer page length on the check printer to
8.5 X 7 inches and add a printer?
|
NA |
80084 |
Windows XP: When I print 8.5 X 7-inch checks on a tractor
feed printer, the printer advances for a 8.5 x 11-inch form
rather than a 8.5 x 7-inch form. How do I change the printer page length?
|
NA |
80085 |
I want to use my tractor feed printer for both checks and other
reports without having to switch Printing Preferences back and
forth.
|
NA |
Bank Reconciliation
|
80053 |
In Bank Accounts/Reconciliation I find transactions under the
Deposits Tab that are also included in another deposit.
|
NA |
80068 |
There are too many transactions to reconcile when I convert my
data from BPI to 21st Century. I want to use use bank
reconciliation in 21st Century Accounting but don't know how to get started.
|
NA |
General Ledger
|
80016 |
What can I do about a batch of GJ entries accidentally entered
(but not yet posted) to the wrong posting period?
|
NA |
Financial Reports
|
80024 |
How do I change general ledger account categories so my
financial reports look the way I want them to?
|
NA |
80037 |
What is the effect of changing the Financial Report Template
setting for "Include GL accounts" from "by category"
to "explicitly" and back to "by category"?
|
NA |
80038 |
How do I consolidate or summarize account totals on financial reports?
|
NA |
80030 |
How do you change the date format on financial reports?
|
NA |
Receivables
|
|
Please explain how Receivables Aging works.
|
NA |
|
How do you calculate finance charges?
|
NA |
90007 |
I receive this message when I print the Aging and Activity
reports: Period calculated total does not equal control account balance. |
NA |
80002 |
Where do I put special charges on my sales invoices? |
NA |
80006 |
Invoicing a job multiple times with all the sales tax on the final invoice. |
NA |
80033 |
How do I deposit the day's receipts from a cash register when
they consist of cash, checks, and credit card slips?
|
NA |
80035 |
How do I record an advance payment received from a customer and
then enter the invoice when the job or delivery is complete?
|
NA |
80049 |
How do I write off a customer invoice as a bad debt?
|
NA |
80051 |
How do I look up a customer by invoice number when
I enter a customer receipt?
|
NA |
80054 |
How do I apply an "unapplied receipt amount" to
an existing customer invoice? Run Receivables/Apply Credit
Transactions.
|
Fixed |
80062 |
How do I apply a credit card payment to a posted invoice?
|
|
80074 |
Version 2.1C has a problem that causes Finance Charges and
Recurring Charges to post incorrectly.
|
2.1D+ |
80077 |
When you void a receipt that included credit card deposits,
only the first part of the transaction is voided.
|
Future |
Payables
|
80026 |
Where is the check selection report?
|
NA |
80032 |
How do I apply an "unapplied check amount" to an
existing vendor invoice?
|
NA |
80032a |
How do I apply an "unapplied credit memo" to an
existing vendor invoice?
|
NA |
80090 |
How do I include insurance premiums for S corporation shareholders
on W-2s when the employer pays the premiums?
|
NA |
80091 |
How do I include insurance premiums for S corporation shareholders
on W-2s when the shareholder pays the premiums and is reimbursed?
|
NA |
Payroll
|
90082 |
Hire Act credit adjustment for 21st Century Accounting
|
NA |
80078 |
How to record Payroll advances in 21st Century Accounting.
|
NA |
80081 |
Payroll tax remittance amounts are not correct when I print remittance checks.
How can I reset the amounts so they are correct?
|
NA |
80082 |
Paying Payroll Taxes by electronic payment and updating
21st Century Accounting Payroll tax remittance information.
|
NA |
80086 |
How can I get a report that shows "wages subject to" without actually
accumulating the tax lability?
|
NA |
80087 |
Why do I see fluctuations that I didn't see before in Social Security
and Medicare withholding on employee paychecks?
|
NA |
80088 |
How do I set up Earned Income Credit?
|
NA |
Import/Export
|
80076 |
How can I import general journal entries into 21st
Century Accounting?
|
NA |
How do I back up and restore company data
with the 21st Century Accounting Backup/Restore commands?
[an error occurred while processing this directive]
return to list
How can I create a nice-looking electronic 21st Century Accounting
report that I can send to clients by email? Answer: Get a PDF writer.
[an error occurred while processing this directive]
return to list
How do I record the purchase, distribution
to stores, and sale of inventory items in order to track
the value of my inventory?
[an error occurred while processing this directive]
return to list
I receive this message when I print the Aging and Activity
reports: Period calculated total does not equal control account balance.
[an error occurred while processing this directive]
return to list
How do I FTP a backup of my data to 21st Century Accounting Software?
[an error occurred while processing this directive]
return to list
Converting data from BPI: Print invoices
before converting to 21st Century Accounting.
[an error occurred while processing this directive]
return to list
The data conversion from BPI Accounting
to 21st Century Accounting appears to be hung up.
[an error occurred while processing this directive]
return to list
Where do I put special charges on my sales invoices?
[an error occurred while processing this directive]
return to list
Invoicing a job multiple times with all the sales tax
on the final invoice.
[an error occurred while processing this directive]
return to list
Users can set "Implied decimal in currency" option in System/User IDs
to type cents without entering the decimal character (just like in BPI).
[an error occurred while processing this directive]
return to list
There's only one check form in each form type in Preferences.
How do I customize the check for all three kinds of checks
(Payroll, Payables, and Disbursements)?
[an error occurred while processing this directive]
return to list
Users with tractor printers including Okidata ML18 Turbo,
Epson F100+ have problems printing financial reports.
[an error occurred while processing this directive]
return to list
What happens to my BPI data when I convert it to 21st Century Accounting?
[an error occurred while processing this directive]
return to list
What can I do about a batch of GJ entries accidentally entered
(but not yet posted) to the wrong posting period?
[an error occurred while processing this directive]
return to list
21st Century Accounting data entry and report preview windows
are too big for my screen.
[an error occurred while processing this directive]
return to list
Long customer, vendor, and payee names wrap and overprint
the next line on certain printers.
[an error occurred while processing this directive]
return to list
How do I print checks in 21st Century Accounting with an approved MICR bank code?
[an error occurred while processing this directive]
return to list
The Print button on the report Selection options window is always dim.
[an error occurred while processing this directive]
return to list
Customer reports that file opens that begins with these lines:
"WARNING: Your version of Windows has a problem
that disables the ability of 21st Century Accounting
to work properly in a network environment."
[an error occurred while processing this directive]
return to list
After converting from BPI, my chart of accounts (COA) in
21st Century Accounting does not match the COA in BPI.
[an error occurred while processing this directive]
return to list
How do I change general ledger account categories so my
financial reports look the way I want them to?
[an error occurred while processing this directive]
return to list
Where is the check selection report?
[an error occurred while processing this directive]
return to list
How do you change the date format in the financial reports?
[an error occurred while processing this directive]
return to list
Windows 3.1: How do I change the printer page length on the
check printer to 8.5 X 7 inches and add a printer?
[an error occurred while processing this directive]
return to list
How do I apply an "unapplied check amount"
or an "unapplied credit memo" to an
existing vendor invoice?
[an error occurred while processing this directive]
return to list
How do I deposit the day's receipts from a cash register
when they consist of cash, checks, and credit card slips?
[an error occurred while processing this directive]
return to list
How do I record an advance payment received
from a customer and then enter the invoice
when the job or delivery is complete?
[an error occurred while processing this directive]
return to list
Harmless internal error: "Formula field is being held: <x>,
Count = <y>" in drill down from report Preview window.
[an error occurred while processing this directive]
return to list
What is the effect of changing the Financial Report Template
setting for "Include GL accounts" from "by category"
to "explicitly" and back to "by category"?
[an error occurred while processing this directive]
return to list
How do I consolidate or summarize account totals
on financial reports?
[an error occurred while processing this directive]
return to list
User tries to preview a report and gets the following error: "Error:
encountered error while setting up report properties.
DocumentProperties reported 124 error."
[an error occurred while processing this directive]
return to list
Canadian customer reports a crash or fatal error during
conversion of BPI data.
[an error occurred while processing this directive]
return to list
How do I write off a customer invoice as a bad debt?
[an error occurred while processing this directive]
return to list
How do I look up a customer by invoice number when
I enter a customer receipt?
[an error occurred while processing this directive]
return to list
In Bank Accounts/Reconciliation I find transactions under the
Deposits Tab that are also included in another deposit.
[an error occurred while processing this directive]
return to list
How do I apply an "unapplied receipt amount" to
an existing customer invoice? Run Receivables/Apply Credit
Transactions.
[an error occurred while processing this directive]
return to list
User receives message "Error: Unable to set up report ...
failed to create CDO32 object for table 'chk' (or 'arij'
or 'brec')... Unable to register cdo32".
[an error occurred while processing this directive]
return to list
Printing 21st Century Accounting reports from workstations on a LAN, user
receives "Btrieve error: I/O error" from all
workstations due to embedded blank in path.
[an error occurred while processing this directive]
return to list
On certain Laser and ink jet printers, dates in the
Windows format MM/DD/YYYY are not printing
the first character of the date on statements.
[an error occurred while processing this directive]
return to list
After installing and running Version 2.0 of 21st Century Accounting,
a Win95 or Win98 machine hangs when you shut down the computer.
[an error occurred while processing this directive]
return to list
After installing Version 2.0 of 21st Century Accounting on a Win95
or Win98 computer, the Dial-Up Networking connection dialog
pops up whenever I select a company on a different computer
on the network.
[an error occurred while processing this directive]
return to list
How do I apply a credit card payment to a posted invoice?
[an error occurred while processing this directive]
return to list
After installing 21st Century Accounting Version 2.0, when user tries to run
21st Century Accounting they get an error stating that "W3BTRV7.DLL"
could not be found.
[an error occurred while processing this directive]
return to list
After installing 21st Century Accounting Version 2.0, a DOS application
that uses Btrieve can no longer access its data files.
Common error status is 20.
[an error occurred while processing this directive]
return to list
What are printer manufacturer Web sites where I can go
to download the latest printer drivers?
[an error occurred while processing this directive]
return to list
There are too many transactions to reconcile when I convert my
data from BPI to 21st Century. I want to use use bank
reconciliation in 21st Century Accounting but don't know how to get started.
[an error occurred while processing this directive]
return to list
What forms (checks, invoices, and statements) does
21st Century Accounting support?
[an error occurred while processing this directive]
return to list
How do I collate copies of forms such as checks?
[an error occurred while processing this directive]
return to list
Windows XP: When I print 8.5 X 7-inch checks on a tractor
feed printer, the printer advances for a 8.5 x 11-inch form
rather than a 8.5 x 7-inch form. How do I change the
printer page length?
[an error occurred while processing this directive]
return to list
I want to use my tractor feed printer for both checks and other
reports without having to switch Printing Preferences back and
forth.
[an error occurred while processing this directive]
return to list
Some Win98 users' problems are solved by running MSCONFIG
and turning off some programs that Windows loads when you start up.
[an error occurred while processing this directive]
return to list
Version 2.1C has a problem that causes Finance Charges and
Recurring Charges to post incorrectly.
[an error occurred while processing this directive]
return to list
Where can I get Windows training and tips for new users?
[an error occurred while processing this directive]
return to list
How can I import general journal entries into 21st Century Accounting?
[an error occurred while processing this directive]
return to list
When you void a receipt that included credit card deposits,
only the first part of the transaction is voided.
[an error occurred while processing this directive]
return to list
How to record Payroll advances in 21st Century Accounting.
[an error occurred while processing this directive]
return to list
How do I move 21st Century Accounting to my new computer?
[an error occurred while processing this directive]
return to list
How do I reinstall 21st Century Accounting?
[an error occurred while processing this directive]
return to list
Paying Payroll Taxes by electronic payment and updating
21st Century Accounting Payroll tax remittance information.
[an error occurred while processing this directive]
return to list
How can I get a report that shows "wages subject to" without actually
accumulating the tax liability?
[an error occurred while processing this directive]
return to list
How do I convert BPI Payroll to 21st Century Accounting? How do I print the
BPI Employee Complete Information report to disk? (TN Number 80092)
[an error occurred while processing this directive]
return to list
Payroll tax remittance amounts are not correct when I print remittance checks.
How can I reset the amounts so they are correct? (TN Number 80081)
[an error occurred while processing this directive]
return to list
Why do I see fluctuations that I didn't see before in Social Security
and Medicare withholding on employee paychecks?
[an error occurred while processing this directive]
return to list
How do I set up Earned Income Credit?
[an error occurred while processing this directive]
return to list
Please explain how Receivables Aging works.
[an error occurred while processing this directive]
return to list
How do you calculate finance charges?
[an error occurred while processing this directive]
return to list
How do I include insurance premiums for S corporation shareholders
on W-2s when the employer pays the premiums?
[an error occurred while processing this directive]
return to list
How do I include insurance premiums for S corporation shareholders
on W-2s when the shareholder pays the premiums and is reimbursed?
[an error occurred while processing this directive]
return to list
Hire Act credit adjustment for 21st Century Accounting
[an error occurred while processing this directive]
return to top
|