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21st Century Accounting Technical Notes
BROWSE the general areas: System, Conversion, Printing, Bank Reconciliation, General Ledger, Financial Reports, Receivables, Payables, Payroll, Import/Export) for Technical Notes that are specific to each area. QUICK SEARCH HINT: Using your browser's Find dialog (Ctrl+F in Netscape and Internet Explorer), find a word on this page associated with your issue. For example, to find Technical Notes about backing up and restoring company data, find backup or company data. Click the Technical Note Number for details.
Number
Description Fix
System
90001   How do I back up and restore company data with the 21st Century Accounting Backup/Restore commands? NA
90003   How do I FTP a backup of my data to 21st Century Accounting Software? NA
90005   How can I create a nice-looking electronic 21st Century Accounting report that I can send to clients by email? Answer: Get a PDF writer. NA
90006   How do I record the purchase, distribution to stores, and sale of inventory items in order to track the value of my inventory? NA
80008   Users can set "Implied decimal in currency" option in System/User IDs to type cents without entering the decimal character (just like in BPI). NA
80017   21st Century Accounting data entry and report preview windows are too big for my screen. NA
80022   Customer reports that file opens that begins with these lines: "WARNING: Your version of Windows has a problem that disables the ability of 21st Century Accounting to work properly in a network environment." NA
80036   Harmless internal error: "Formula field is being held: <x>, Count = <y>" in drill down from report Preview window. NA
80042   User tries to preview a report and gets the following error: "Error: encountered error while setting up report properties. DocumentProperties reported 124 error." NA
80055   User receives message "Error: Unable to set up report ... failed to create CDO32 object for table 'chk' (or 'arij' or 'brec')... Unable to register cdo32". NA
80056   Printing 21st Century Accounting reports from workstations on a LAN, user receives "Btrieve error: I/O error" from all workstations due to embedded blank in path. NA
80058   After installing and running Version 2.0 of 21st Century Accounting, a Win95 or Win98 machine hangs when you shut down the computer. NA
80059   After installing Version 2.0 of 21st Century Accounting, a Win95 or Win98 computer pops up the Dial-Up Networking connection dialog whenever I select a company on a different computer. NA
80063   After installing 21st Century Accounting Version 2.0, when user tries to run 21st Century Accounting they get an error stating that "W3BTRV7.DLL" could not be found.  
80064   After installing 21st Century Accounting Version 2.0, a DOS application that uses Btrieve can no longer access its data files. Common error status is 20. NA
80073   Some Win98 users' problems are solved by running MSCONFIG and turning off some programs that Windows loads when you start up. NA
80075   Where can I get Windows training and tips for new users? NA
80079   How do I move 21st Century Accounting to a new computer? NA
80080   How do I reinstall 21st Century Accounting? NA
Data Conversion
  Converting data from BPI: Print invoices before converting to 21st Century Accounting. NA
80001   The data conversion from BPI Accounting to 21st Century Accounting appears to be hung up. NA
80014   What happens to my BPI data when I convert it to 21st Century Accounting? NA
80023   After converting from BPI, my chart of accounts (COA) in 21st Century Accounting does not match the COA in BPI. NA
80046   Canadian customer reports a crash or fatal error during conversion of BPI data. NA
80092   How do I convert BPI Payroll to 21st Century Accounting? How do I print the BPI Employee Complete Information report to disk? NA
Printing
80011   There's only one check form in each form type in Preferences. How do I customize the check for all three kinds of checks (Payroll, Payables, and Disbursements)? NA
80012   Users with tractor printers including Okidata ML18 Turbo, Epson F100+ have problems printing financial reports. NA
80018   Long customer, vendor, and payee names wrap and overprint the next line on certain printers. CRW
80020   How do I print checks in 21st Century Accounting with an approved MICR bank code? NA
80021   The Print button on the report Selection options window is always dim. NA
80057   On certain Laser and ink jet printers, dates in the Windows format MM/DD/YYYY are not printing the first character of the date on statements.  
80067   What are printer manufacturer Web sites where I can go to download the latest printer drivers? NA
80069   What forms (checks, invoices, and statements) does 21st Century Accounting support? NA
80083   How do I collate copies of forms such as checks? NA
80031   Windows 3.1: How do I change the printer page length on the check printer to 8.5 X 7 inches and add a printer? NA
80084   Windows XP: When I print 8.5 X 7-inch checks on a tractor feed printer, the printer advances for a 8.5 x 11-inch form rather than a 8.5 x 7-inch form. How do I change the printer page length? NA
80085   I want to use my tractor feed printer for both checks and other reports without having to switch Printing Preferences back and forth. NA
Bank Reconciliation
80053   In Bank Accounts/Reconciliation I find transactions under the Deposits Tab that are also included in another deposit. NA
80068   There are too many transactions to reconcile when I convert my data from BPI to 21st Century. I want to use use bank reconciliation in 21st Century Accounting but don't know how to get started. NA
General Ledger
80016   What can I do about a batch of GJ entries accidentally entered (but not yet posted) to the wrong posting period? NA
Financial Reports
80024   How do I change general ledger account categories so my financial reports look the way I want them to? NA
80037   What is the effect of changing the Financial Report Template setting for "Include GL accounts" from "by category" to "explicitly" and back to "by category"? NA
80038   How do I consolidate or summarize account totals on financial reports? NA
80030   How do you change the date format on financial reports? NA
Receivables
  Please explain how Receivables Aging works. NA
  How do you calculate finance charges? NA
90007   I receive this message when I print the Aging and Activity reports: Period calculated total does not equal control account balance. NA
80002   Where do I put special charges on my sales invoices? NA
80006   Invoicing a job multiple times with all the sales tax on the final invoice. NA
80033   How do I deposit the day's receipts from a cash register when they consist of cash, checks, and credit card slips? NA
80035   How do I record an advance payment received from a customer and then enter the invoice when the job or delivery is complete? NA
80049   How do I write off a customer invoice as a bad debt? NA
80051   How do I look up a customer by invoice number when I enter a customer receipt? NA
80054   How do I apply an "unapplied receipt amount" to an existing customer invoice? Run Receivables/Apply Credit Transactions. Fixed
80062   How do I apply a credit card payment to a posted invoice?  
80074   Version 2.1C has a problem that causes Finance Charges and Recurring Charges to post incorrectly. 2.1D+
80077   When you void a receipt that included credit card deposits, only the first part of the transaction is voided. Future
Payables
80026   Where is the check selection report? NA
80032   How do I apply an "unapplied check amount" to an existing vendor invoice? NA
80032a   How do I apply an "unapplied credit memo" to an existing vendor invoice? NA
80090   How do I include insurance premiums for S corporation shareholders on W-2s when the employer pays the premiums? NA
80091   How do I include insurance premiums for S corporation shareholders on W-2s when the shareholder pays the premiums and is reimbursed? NA
Payroll
90082   Hire Act credit adjustment for 21st Century Accounting NA
80078   How to record Payroll advances in 21st Century Accounting. NA
80081   Payroll tax remittance amounts are not correct when I print remittance checks. How can I reset the amounts so they are correct? NA
80082   Paying Payroll Taxes by electronic payment and updating 21st Century Accounting Payroll tax remittance information. NA
80086   How can I get a report that shows "wages subject to" without actually accumulating the tax lability? NA
80087   Why do I see fluctuations that I didn't see before in Social Security and Medicare withholding on employee paychecks? NA
80088   How do I set up Earned Income Credit? NA
Import/Export
80076   How can I import general journal entries into 21st Century Accounting? NA

 


How do I back up and restore company data
with the 21st Century Accounting Backup/Restore commands?


[an error occurred while processing this directive]

return to list

How can I create a nice-looking electronic 21st Century Accounting
report that I can send to clients by email? Answer: Get a PDF writer.


[an error occurred while processing this directive]

return to list

How do I record the purchase, distribution
to stores, and sale of inventory items in order to track
the value of my inventory?


[an error occurred while processing this directive]

return to list

I receive this message when I print the Aging and Activity reports: Period calculated total does not equal control account balance.

[an error occurred while processing this directive]
     	
return to list

How do I FTP a backup of my data to 21st Century Accounting Software?

[an error occurred while processing this directive]
     	
return to list

Converting data from BPI: Print invoices
before converting to 21st Century Accounting.


[an error occurred while processing this directive] 

return to list

The data conversion from BPI Accounting
to 21st Century Accounting appears to be hung up.


[an error occurred while processing this directive]

return to list

Where do I put special charges on my sales invoices?

[an error occurred while processing this directive]

return to list

Invoicing a job multiple times with all the sales tax
on the final invoice.


[an error occurred while processing this directive]
     	

return to list

Users can set "Implied decimal in currency" option in System/User IDs
to type cents without entering the decimal character (just like in BPI).


[an error occurred while processing this directive]
     	

return to list

There's only one check form in each form type in Preferences.
How do I customize the check for all three kinds of checks
(Payroll, Payables, and Disbursements)?


[an error occurred while processing this directive]
     	

return to list

Users with tractor printers including Okidata ML18 Turbo,
Epson F100+ have problems printing financial reports.


[an error occurred while processing this directive]
     	

return to list

What happens to my BPI data when I convert it to 21st Century Accounting?

[an error occurred while processing this directive]
     	

return to list

What can I do about a batch of GJ entries accidentally entered
(but not yet posted) to the wrong posting period?


[an error occurred while processing this directive]
     	

return to list

21st Century Accounting data entry and report preview windows
are too big for my screen.


[an error occurred while processing this directive]
     	

return to list

Long customer, vendor, and payee names wrap and overprint
the next line on certain printers.


[an error occurred while processing this directive]
     	

return to list

How do I print checks in 21st Century Accounting with an approved MICR bank code?

[an error occurred while processing this directive]
     	

return to list

The Print button on the report Selection options window is always dim.

[an error occurred while processing this directive]
     	

return to list

Customer reports that file opens that begins with these lines:
"WARNING: Your version of Windows has a problem
that disables the ability of 21st Century Accounting
to work properly in a network environment."


[an error occurred while processing this directive]
     	

return to list

After converting from BPI, my chart of accounts (COA) in
21st Century Accounting does not match the COA in BPI.


[an error occurred while processing this directive]
     	

return to list

How do I change general ledger account categories so my
financial reports look the way I want them to?


[an error occurred while processing this directive]
     	

return to list

Where is the check selection report?

[an error occurred while processing this directive]
     	

return to list

How do you change the date format in the financial reports?

[an error occurred while processing this directive]
     	

return to list

Windows 3.1: How do I change the printer page length on the
check printer to 8.5 X 7 inches and add a printer?


[an error occurred while processing this directive]
     	

return to list

How do I apply an "unapplied check amount"
or an "unapplied credit memo" to an
existing vendor invoice?


[an error occurred while processing this directive]
     	

return to list

How do I deposit the day's receipts from a cash register
when they consist of cash, checks, and credit card slips?


[an error occurred while processing this directive]
     	

return to list

How do I record an advance payment received
from a customer and then enter the invoice
when the job or delivery is complete?


[an error occurred while processing this directive]
     	

return to list

Harmless internal error: "Formula field is being held: <x>,
Count = <y>" in drill down from report Preview window.


[an error occurred while processing this directive]
     	

return to list

What is the effect of changing the Financial Report Template
setting for "Include GL accounts" from "by category"
to "explicitly" and back to "by category"?


[an error occurred while processing this directive]
     	

return to list

How do I consolidate or summarize account totals
on financial reports?


[an error occurred while processing this directive]
     	

return to list

User tries to preview a report and gets the following error: "Error:
encountered error while setting up report properties.
DocumentProperties reported 124 error."


[an error occurred while processing this directive]
     	

return to list

Canadian customer reports a crash or fatal error during
conversion of BPI data.


[an error occurred while processing this directive]
     	

return to list

How do I write off a customer invoice as a bad debt?

[an error occurred while processing this directive]
     	

return to list

How do I look up a customer by invoice number when
I enter a customer receipt?


[an error occurred while processing this directive]
     	

return to list

In Bank Accounts/Reconciliation I find transactions under the
Deposits Tab that are also included in another deposit.


[an error occurred while processing this directive]
     	

return to list

How do I apply an "unapplied receipt amount" to
an existing customer invoice? Run Receivables/Apply Credit
Transactions.


[an error occurred while processing this directive]
     	

return to list

User receives message "Error: Unable to set up report ...
failed to create CDO32 object for table 'chk' (or 'arij'
or 'brec')... Unable to register cdo32".


[an error occurred while processing this directive]
     	

return to list

Printing 21st Century Accounting reports from workstations on a LAN, user
receives "Btrieve error: I/O error" from all
workstations due to embedded blank in path.


[an error occurred while processing this directive]
     	

return to list

On certain Laser and ink jet printers, dates in the
Windows format MM/DD/YYYY are not printing
the first character of the date on statements.


[an error occurred while processing this directive]
     	

return to list

After installing and running Version 2.0 of 21st Century Accounting,
a Win95 or Win98 machine hangs when you shut down the computer.


[an error occurred while processing this directive]
     	

return to list

After installing Version 2.0 of 21st Century Accounting on a Win95
or Win98 computer, the Dial-Up Networking connection dialog
pops up whenever I select a company on a different computer
on the network.


[an error occurred while processing this directive]
     	

return to list

How do I apply a credit card payment to a posted invoice?

[an error occurred while processing this directive]
     	

return to list

After installing 21st Century Accounting Version 2.0, when user tries to run
21st Century Accounting they get an error stating that "W3BTRV7.DLL"
could not be found.


[an error occurred while processing this directive]
     	

return to list

After installing 21st Century Accounting Version 2.0, a DOS application
that uses Btrieve can no longer access its data files.
Common error status is 20.


[an error occurred while processing this directive]
     	

return to list

What are printer manufacturer Web sites where I can go
to download the latest printer drivers?


[an error occurred while processing this directive]
     	

return to list

There are too many transactions to reconcile when I convert my
data from BPI to 21st Century. I want to use use bank
reconciliation in 21st Century Accounting but don't know how to get started.


[an error occurred while processing this directive]
     	

return to list

What forms (checks, invoices, and statements) does
21st Century Accounting support?


[an error occurred while processing this directive]
     	

return to list

How do I collate copies of forms such as checks?

[an error occurred while processing this directive]
     	

return to list

Windows XP: When I print 8.5 X 7-inch checks on a tractor
feed printer, the printer advances for a 8.5 x 11-inch form
rather than a 8.5 x 7-inch form. How do I change the
printer page length?


[an error occurred while processing this directive]
     	

return to list

I want to use my tractor feed printer for both checks and other
reports without having to switch Printing Preferences back and
forth.


[an error occurred while processing this directive]
     	

return to list

Some Win98 users' problems are solved by running MSCONFIG
and turning off some programs that Windows loads when you start up.


[an error occurred while processing this directive]
     	

return to list

Version 2.1C has a problem that causes Finance Charges and
Recurring Charges to post incorrectly.


[an error occurred while processing this directive]
     	

return to list

Where can I get Windows training and tips for new users?

[an error occurred while processing this directive]
     	

return to list

How can I import general journal entries into 21st Century Accounting?

[an error occurred while processing this directive]
     	

return to list

When you void a receipt that included credit card deposits, only the first part of the transaction is voided.

[an error occurred while processing this directive]
     	

return to list

How to record Payroll advances in 21st Century Accounting.

[an error occurred while processing this directive]
     	

return to list

How do I move 21st Century Accounting to my new computer?

[an error occurred while processing this directive]
     	

return to list

How do I reinstall 21st Century Accounting?

[an error occurred while processing this directive]
     	 

return to list

Paying Payroll Taxes by electronic payment and updating
21st Century Accounting Payroll tax remittance information.


[an error occurred while processing this directive]
     	

return to list

How can I get a report that shows "wages subject to" without actually
accumulating the tax liability?


[an error occurred while processing this directive]
     	

return to list

How do I convert BPI Payroll to 21st Century Accounting? How do I print the BPI Employee Complete Information report to disk? (TN Number 80092)

[an error occurred while processing this directive] return to list

Payroll tax remittance amounts are not correct when I print remittance checks. How can I reset the amounts so they are correct? (TN Number 80081)

[an error occurred while processing this directive] return to list

Why do I see fluctuations that I didn't see before in Social Security and Medicare withholding on employee paychecks?

[an error occurred while processing this directive]
     	

return to list

How do I set up Earned Income Credit?

[an error occurred while processing this directive]
     	

return to list

Please explain how Receivables Aging works.

[an error occurred while processing this directive]
return to list

How do you calculate finance charges?

[an error occurred while processing this directive]
return to list

How do I include insurance premiums for S corporation shareholders on W-2s when the employer pays the premiums?

[an error occurred while processing this directive]
	  

return to list

How do I include insurance premiums for S corporation shareholders on W-2s when the shareholder pays the premiums and is reimbursed?

[an error occurred while processing this directive]
return to list

Hire Act credit adjustment for 21st Century Accounting

[an error occurred while processing this directive]
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