Cash Receipts Journal - Cannot put new row in account

[Customer Service]

I can insert a row but the program doesn’t allow me to put in an account.

Cash Reciepts Journal issue.jpg (48.47 KiB) Viewed 6158 times

There is a way to get to the Account fields if you change the keystrokes used. This problem occurs when using the tab key to exit the ‘columns allowed’ field. However, you can use the mouse to get to the Account field.

After selecting ‘either’ for the first column, which requires that you use the Enter key, use the mouse to go to the Account column.