Error: encountered error while setting up report properties

[Customer Service]

User tries to preview a report and gets the following error:
"Error: encountered error while setting up report properties.
DocumentProperties reported 124 error." The error number can
also be 6 instead of 124.

Resolution/Workaround
Although an error message is displayed, the report still appears
correctly in the preview window. There are 2 known reasons for
this error:

1. The user is running on Windows NT and the printer they are
trying to use is no longer physically available to print to.
2. The user's printer selection is based upon information saved
while running on Windows NT, but the error occurs when reports
are previewed from a Win95 or Win98 machine.

The workaround is to select a valid printer using the "Select
Printer" button. Please note, C21 can maintain separate
printer destinations for checks, statements, invoices, and
normal reports. Reports and each type of form has its own place
for selecting the printer destination. Printer destinations for
normal reports are set up using the Select Printer command
on the System menu. The printer destinations for checks,
statements, and invoices can be set up wherever these documents
are printed using the Select Printer button on the C21 window.