PrintBoss and C21

[Customer Service]

Print Boss and C21

When installing Print Boss you are asked for the host application. Specify 21st Century Accounting. Toward the end of the Print Boss install, specify host specific processing. Installation will ask for the folder where C21 is installed and then it will copy the necessary files into C21.
The Print Boss folder

You can browse the Print Boss installation folder to the 'doc' folder (e.g. \PrntBoss\Doc). There will be C21.rtf file that describes the C21 files. These are files that Print Boss ships. This shows where PrintBoss stores them and where they should be moved into C21.

Also there should be a \PrntBoss\Specs\C21 folder. It contains the following.

chkc_pb.tcl file which should go to \c21\reports folder;
2 WS_*.* files that should go to \c21\scripts folder.


If the above are in place, then restart C21 and the PrintBoss check should be available.
Diagnostics:

Check to see if the printer is set up in preferences. The check selection should be “Print Boss #532xx”.

Also in preferences, click on Select Printer and it should show Print Boss 50