Sales Order issues

[Customer Service]

Issued: When entering a sales order to 'occasional' customer, the program does not automatically set any information into the Bill/Ship to address section. When this sales order gets converted into an invoice, the Bill/Ship to address is still left blank in the invoice. The customer name itself, in the “Name” field, is processed and stored separately, which is why it shows on the invoice.

This problem is peculiar to the sequence of creating the occasional customer sales order without defining any address information and converting that sales order to an invoice. When you enter an invoice “from scratch” to an 'occasional' customer and print that invoice, the program does force the name, at least to print into the address area.

We have had some other request relative to converting occasional customer sales orders into invoices. We can address all of these in a future release.

Workaround: Explicitly enter address information after the invoice has been loaded from the sales order.