Unable to create a comany in C21

[Customer Service]

Determine what version of Pervasive is running. If running Pervasive 8.0 or higher, there may be compatibility issues between C21 and Pervasive. We can create the company for you if you provide the following information:

Which “Model company” they want to use.
The “Fiscal year start date”.
Number of “Periods” in a fiscal year.

Once the company has been created we will send them a backup of the newly created company that will run in their Pervasive environment.

This is a Technical Support incident and may require a fee if you do not have support.