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Your Pervasive PSQL license key can become disabled if you make significant changes to your computer, such as major operating system maintenance or upgrades, or hard drive changes. Pervasive license enforcement code considers these types of changes to be a threat of software piracy, and the Pervasive license key will become disabled. Before making major hardware or operating system changes to your computer, you must deactivate the Pervasive license. You will simply re-activate it when all of the computer maintenance is complete.

If your license has become disabled or something is preventing you from activating the license on a new computer, you should contact Pervasive and provide proof of ownership and an explanation of your situation and they will reauthorize the license.

Pervasive License Support form: http://actianpsql.wufoo.com/forms/m7x4z5/

Pervasive Customer Support:
Email: dbcic@pervasive.com
Toll Free: 800.287.4383

Some or all of this information will provide proof of ownership:
Permanent Pervasive PSQL License Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
Pervasive Serial Number: XXXXXX
Pervasive Invoice Number: XXXXXX
Purchase Date: XXXXXX

There is extensive information about managing these items on our website. If you have any questions please visit the Knowledge Base area of our website at http://www.c21accountingsoftware.com