Payroll Tax Remittance amounts are incorrect when printing

[Customer Service]

Payroll tax remittance amounts are not correct when I print remittance checks.
How can I reset the amounts so they are correct?

Edit current Payroll tax liability in Configure/Taxes

In the Configure/Taxes window, the current tax liability, an editable field, is tracked for each tax by 21st Century Accounting. The liability amount in this field is updated by every Payroll transaction that affects taxes withheld. It is the default amount used when you print Remittance Checks.

If the Payroll tax liability amount does not agree with your current books, you can adjust the amount in the Current liability field in Configure/Taxes so it agrees with your record of outstanding liability for this tax. The system uses the amount shown in this field as the amount you owe the remittance vendor for this tax when you prepare a Remittance Check.

To edit the liability

If the liability amount is incorrect, you can correct the ongoing liability amount in Configure/Taxes on a per tax basis (recommended) or you can correct the liability amount(s) every time you prepare a Remittance Check in the Remittance Checks window (not recommended!).

In Configure/Taxes

To edit the amount in the Configure/Taxes window, right-click on the "Current liability" field and select "Override current liability" from the options menu. Enter the outstanding liability from your records, press the Tab key, then click OK and Save changes.

This modifiable field allows you to synchronize the Print/Remittance Checks function with your current records.

In Remittance Checks

The tax liability amounts may not be correct for several reasons:

*The G/L accounts associated with tax liabilities are not used solely for the tax authorities

*A voided check may not have reduced the tax liability correctly

*After conversion the tracked remittance amounts are understated by the liability amounts accumulated in the data from which you converted