Payroll Quarter closed accidentally and must be reopened.
Posted: January 14th, 2012, 5:21 amWe will need to send you a patch for this. Please contact us and indicate which quarter and year needs to be reopened.
To use this special Company/Verify module (patch) do the following:
1. Have all workstations except one exit out of this company in C21.
2. Make a backup of the current company, just as a precaution.
3. Save the attached file into the company data folder. If there is any question of that location, then run the C21 Help/About command while the company is selected and note what is displayed for Company folder. That is the location to use.
4. Go to the System/Company/Verify command. Select the company, if necessary (at top of window).
5. Check the box to run Run Custom Repair.
6. Check the box for Repair damage if possible.
7. Click on the Process button.
To use this special Company/Verify module (patch) do the following:
1. Have all workstations except one exit out of this company in C21.
2. Make a backup of the current company, just as a precaution.
3. Save the attached file into the company data folder. If there is any question of that location, then run the C21 Help/About command while the company is selected and note what is displayed for Company folder. That is the location to use.
4. Go to the System/Company/Verify command. Select the company, if necessary (at top of window).
5. Check the box to run Run Custom Repair.
6. Check the box for Repair damage if possible.
7. Click on the Process button.