MKTulip Error Message
Posted: January 14th, 2012, 4:30 amWhen configuring Direct Deposit, user gets error message that MKTulip is missing.
We “hooked in” a programming package named mkTulip to support NACHA formatting. This package is installed by the newer Direct Deposit installers from the point where we started supporting NACHA. But once someone has installed the Direct Deposit add-in at any point, then future updates of the base software make available new features in Direct Deposit.
So, I think this error condition is arising out of a particular installation, usage sequence that we need to review and change the installers to anticipate. Most likely client originally installed an older version of Direct Deposit, something pre summer of 2007. And then when you try to activate some NACHA support you get this message.
Resolution: Reinstall Direct Deposit from the latest DD version installer, currently Version 2.1.12 (c21_ddep_2112.exe). and also the latest program update. (Any version after v2.1.9 will have the mkTulip program).
We “hooked in” a programming package named mkTulip to support NACHA formatting. This package is installed by the newer Direct Deposit installers from the point where we started supporting NACHA. But once someone has installed the Direct Deposit add-in at any point, then future updates of the base software make available new features in Direct Deposit.
So, I think this error condition is arising out of a particular installation, usage sequence that we need to review and change the installers to anticipate. Most likely client originally installed an older version of Direct Deposit, something pre summer of 2007. And then when you try to activate some NACHA support you get this message.
Resolution: Reinstall Direct Deposit from the latest DD version installer, currently Version 2.1.12 (c21_ddep_2112.exe). and also the latest program update. (Any version after v2.1.9 will have the mkTulip program).