WARNING: your version of windows has a problem...

[Customer Service]

File opens that begins with these lines:
"WARNING: Your version of Windows has a problem that disables the
ability of 21st Century Accounting to work properly in a network
environment." This error occurs when selecting a company,
creating a company, or converting a company from BPI data.

Resolution/Workaround
This is a Microsoft bug in Windows 98 and later revisions of
Windows 95, and is described in their KB article at
http://support.microsoft.com/support/kb ... 2/2/76.ASP.

The workaround we have successfully used is to install the
Microsoft Network Client on the machine having the problem.
You can follow these step-by-step instructions to install
Microsoft Network Client.

(Microsoft's suggested workaround to install the Dial-Up Network
Adapter does not work.)


Fix
The user will have to either upgrade their Windows
software to a Service Pack that fixes the problem or apply the
Client workaround suggested in the Microsoft KB article in
order to run C21 properly.