Gmail Security Changes and C21

Due to recently announced security changes coming to Gmail, you may need to change your Gmail credentials to send invoices and pay stubs through 21st Century Accounting after May 30, 2022. The recent announcement from Google regarding Gmail accounts and third-party apps can be found at the following link:
https://support.google.com/accounts/answer/6010255?hl=en#zippy=%2Cif-less-secure-app-access-is-on-for-your-account%2Cuse-an-app-password
There is an option to use an App password to get around this security change for third-party apps as described in the following instructions from Google.

  1. Go to your Google Account.
  2. Select Security. - This can also be found under Settings/Accounts and Import/Other Google Account settings if you are already logged in to your email account.
  3. Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:
    1. 2-Step Verification is not set up for your account.
    2. 2-Step Verification is only set up for security keys.
    3. Your account is through work, school, or other organization.
    4. You turned on Advanced Protection.
  4. At the bottom, choose Select app and choose the app you using and then Select device and choose the device you’re using and then Generate.
  5. Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
  6. Tap Done.

Your test will fail in C21 so you will need to confirm with Gmail that you are using a third-party device in the email they send you and then test again. 

Some email accounts have security issues that may need to be addressed in order to utilize third party software. If you have difficulty configuring your email, check your security settings. If your email account does not allow third-party access, you can set up a new Neo email account with the following instructions.

The cost is about $28 a year. You can set up this email address at  https://www.neo.space/.

1. Click Get Started.
2. If you need a new domain name, click "I need a new domain name" otherwise click "I already own a domain" if you can prove ownership of your domain. 
3. Follow the instructions to set up a domain if necessary. Domain names should look like example.co.site.
4. If the name you enter is available you can set up an email account as instructed.
5. Choose the lowest cost option when prompted before completing your email setup.

Next, in C21, go to General Ledger/Configure/Company.
1. Enter the new Email address you created and click OK to save it.
2. Reopen Configure/Company.
3. Make sure the new email address is entered and click Configure Email.
4. For the SMTP server name enter smtp0001.neo.space.
5. For Server Port enter 465.
6. Enter the new email address in User ID.
7. Enter the password. Click OK to save. You can reopen Configure Email to Test the new information. If it is correct your test should succeed.