Information for COVID-19 Changes

C21 and Telework Options

If your employees will be working from home and need to access 21st Century Accounting (C21), you have two options outlined below.

Before proceeding with either of these recommendations, please do the following:

  1. Make a copy of your C21/data and C21/Reports/custom folders to some portable storage device. Use File Explorer to access these folders on your main or server computer.
  2. Note your C21 serial number and Tax Table as you will need this information when you install on your other computer. You can find this information from the C21 Menu under Help/About.
  3. We recommend you make a backup of your companies as well in System/Company/Backup for safekeeping.

Please select the appropriate option for your installation:

Option 1 - Deauthorize your PSQL Key and temporarily reauthorize on another computer. This option requires you to install PSQL on your home or other computer and use your current PSQL key there. You will first need to deauthorize your PSQL key at your main computer. You will not be able to access c21 once you deactivate your license until it is reauthorized.

  1. Go to Start/Programs/Actian/License Administrator.
  2. Copy and paste your PSQL key onto an email or some other program that you will have access to so that you can use it on your other computer. Make sure you know which version of PSQL you use so that you can select the correct installer below.
  3. Highlight your key and click deauthorize. Once you have done this procedure, you will not be able to access your C21 on that computer.
  4. Next, install PSQL and C21 on your new computer using the links below.
  5. Reauthorize your PSQL key in the License Administrator as instructed above.

Option 2 - Install C21 with a temporary license for 30 days. This option allows you to run C21 on another computer without deactivating C21 at your work location for up to 30 days on a temporary license. During this crisis, we are offering a 50% discount on an additional permanent C21 license for telework needs for the cost of $345.00. If you decide to purchase a permanent license, please let us know before your temporary license expires. Please send us a message if you would like to make this purchase. Use the links below to install.

Installation Instructions:

Step 1: Choose the PSQL version you need. If you are using Option 1, choose the PSQL installer based on what you currently have installed at your office.

PSQL Version 13

www.c21accountingsoftware.com/Special/PSQL-Workgroup-13.30.exe
Install as a Workgroup and Run as a Service for your server. If you need to install on a client computer as well, use Client during installation.

PSQL Version 12

www.c21accountingsoftware.com/Special/PSQL12Workgroup12.1.exe

Install as a Workgroup and Run as a Service for your server. If you need to install on a client computer as well, use Client during installation.

Step 2 - Install C21 to your home or other computer:

http://c21accountingsoftware.com/software-full.php
Download this installation with your serial number and contact information. You will need your serial number during installation. If you are a Payroll for Adagio user, please contact us for your installer.

Step 3- Install the appropriate Tax Table based on what you had before.

May 1, 2020 Payroll Tax Update - If you have had the following Tax Tables installed on your office computer and have reconfigured your employees for 2020 W-4s, select this Tax update.

  • January 16, 2020
  • Februrary 1, 2020
  • February 3, 2020
  • March 1, 2020
  • March 15, 2020
  • April 1, 2020

April 30, 2020 Payroll Tax Update - If you had the following Tax Tables installed on your office computer C21 and do not wish to reconfigure your employees for the 2020 W4s, select this Tax Update.

  • January 1, 2020
  • January 10, 2020
  • January 31, 2020
  • February 29, 2020
  • March 31, 2020

Step 4 - Copy your company data into your new installation. Please read over the instructions for this step here.

If you have C21 Add-ons such as Direct Deposit, please contact us for the appropriate installer. We will email you the necessary files as soon as possible.